Supcase Reviews

Return Policy Overview

Supcase allows customers to return items within 30 days for an exchange or a full refund. This policy applies to most products purchased from their website.

Important Details

• Return Period: 30 days from the delivery date.
• Refund Type: Full refund or exchange.
• Shipping Costs: Returns are generally free, but it is advisable to check specific conditions on the website.

For further details, refer directly to the Supcase website.

Top 10 alternatives to supcase.com:

1. OtterBox - Known for its durable and protective phone cases.
2. Spigen - Offers a variety of stylish and protective cases.
3. RhinoShield - Provides impact-resistant cases with customizable designs.
4. Pela Case - Eco-friendly cases made from biodegradable materials.
5. Mous - Known for its sleek and highly protective cases.
6. Ballistic - Offers rugged cases with advanced drop protection.
7. Trident - Provides military-grade protection for phones.
8. Pelican - Known for its waterproof and shockproof cases.
9. Survivor - Offers cases with extreme protection for outdoor activities.
10. LifeProof - Provides waterproof and drop-proof cases for various phone models.

Supcase.com is known for its award-winning drop protection products. The Unicorn Beetle PRO is one of their most popular products, having won CNET’s first annual drop test. This product line includes cases for phones, tablets, smartwatches, MacBooks, earbuds, Nintendo Switch, and more. Some of the popular products include the UB Pro for iPhone & Android, UB Pro for iPad, Galaxy Tab, UB Pro for Apple Watch, Galaxy Watch, & Fitbit, and UB Pro for AirPods & Buds. The UB Pro case for Galaxy A55 and Galaxy A15 are priced at $21.99, while the UB Pro for Galaxy S24 Ultra is priced at $28.99. They also offer the UB Pro for Galaxy Tab A 8.4 inch (2020) and Galaxy Tab A 8.0 inch (2017) at $24.99, and for Galaxy Tab A9 Plus 11 inch (2023) at $26.99. The UB Steel for New Apple Watch 44mm/45mm is priced at $109.99, and the UB Pro for AirPods Pro 2 is priced at $19.99. These are just a few examples of the wide range of products available on their website.

Supcase.com has a return policy that allows customers to return their orders. The return period is 30 days. If a customer wants to return an order, they need to initiate the return process themselves. Once the order has been refunded, the time it takes for the customer's account to process the credit refund depends on the customer's bank.

In terms of the shipping policy, the details are not explicitly mentioned. However, it is known that they do ship goods from their facility and use certain shipping carriers. The standard shipping time and cost within the US, as well as the shipping costs outside the US, depend on various factors. They do ship to various countries. Customers can track their orders, but the tracking number may not provide a delivery date.

The products are covered by a limited warranty of one year from the delivery date. The warranty period is nontransferable to a replacement product. A warranty claim must be initiated by the customer. The warranty is good for one free replacement for the same product and color. If the replacement product is not in stock or discontinued, customers have the option to exchange for a product of equal value, or collect a refund if still within 30 days of purchase. The warranty does not cover for multiple replacements. If the warranty expires, the warranty becomes void and replacements will not be covered. There are certain exceptions to the Limited Product Warranty. For example, the warranty does not apply to products purchased through non-authorized re-sellers such as retail stores and brokers of resellers. It also does not apply to damage of the product caused by accident abuse or drops, misuse, improper care or maintenance, or any purpose other than its intended purpose. The warranty does not apply to theft. The warranty does not cover your devices. The warranty covers only the Supcase product you purchased. The warranty requires proof of purchase for warranty claims. Supcase reserves the right to decline a warranty for insufficient documentation. Warranty claims for product defects that are not verifiable will not be accepted.

Please note that this information is subject to change and it's always a good idea to check the official website for the most up-to-date information.

Supcase customer service can be contacted through various methods. The US Office is located at 5770 Shiloh Rd Suite 100 Alpharetta, GA 30005. They can be reached via email at support@SUPCASE.com or by phone at (678) 815-6637. Text SUP to 855-975-2626. Their operating hours are 9:00am - 4:00pm ET (M - F). The UK Office is located at Unit 1 Lincoln Park Business Centre Cressex Business Park High Wycombe Bucks HP12 3RD GB and can be reached at +448719782609. Feel free to reach out with any questions or concerns.